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Programme Outline Look around at your team. What do you see? Different strengths, skills, experience, attitudes….. Different things to learn…… Difference…. The PMI development programme enables the participants, and the team, to play to their strengths and manage their vulnerabilities. It zooms in on areas of individual and team resistance and facilitates a shift. It energises and gets teams moving. Duration: 6 Min 45 Sec Geoff Atkinson, CEO, South Somerset Homes
I have always been interested in how team spirit can make the difference. It can make a good team great but lack of it can also make a potentially great team ordinary. (And if you want to know, study their goal celebrations.) All that transfers into the workplace. It's interesting how modern day football coaches are so very different from the football boot throwing, cursing icons of the 1980s. These days the best coaches are urbane, articulate and they have excellent emotional intelligence. If they apply that EI, they win. And Jose Mourinho has now taken Applied EI to the next level. Yes he has unlimited funds at Chelsea but so did his predecessor who won nothing. Mourinho also won the Champions League with limited funds at FC Porto. If I think like this, it follows that I might have intuitive emotional intelligence. But if I can apply that better, and move that thinking from the sub conscious to the conscious, it follows that my team will improve too. So turning to South Somerset Homes, we are a good performing housing association. And that obviously is because we have a top team. We have invested in the personal development of our top team over several years meaning that we had done all the usual management development stuff. When we got started, Maureen asked where I preferred the emphasis to be As we approach the end of the game, some individuals in our team have developed themselves to the extent that they have made a very significant break through in terms of their personal and professional selves. And the team? Well we're now starting to win things." The 4 cornerstones of PMI 1.
Performance = Potential – Interference 2.
Accountability
You more than double the likelihood of completing a goal if you move from deciding to do it to committing to report back to someone on your progress. (American Society for Training & Development) The PMI programme is successful because the participants replace old, ‘bad’ habits with new, more effective habits. They choose their area for development from their Individual Effectiveness Profile, and then the specific actions that will achieve this development. For each Action Point there is a support person to check in with and an Action Learning Group where each participant discusses their progress and their interference. The PMI programme creates opportunities for participants to really commit to change, and deliver. Their success is in direct proportion to their commitment. << top 3.AppliedEIThe PMI programme is designed to increase individual and team emotional intelligence (EI). But the key word here is Applied. It’s about doing, putting EI into practice, making it happen. This isn’t a just theory based management development programme – what’s most important is what you do with your learning in between each session, how this builds up and changes your performance from start to completion, how this journey makes your intentions a reality. More than 80 per cent of the general competencies that set apart superior from average performers are in the areas of:
These are the foundations of emotional intelligence. The Tipping Point 4.“Crucibles” << top
“Our organisation has been going through significant change and transformation and our PMI/EI development programme has helped us to work together on really difficult issues and has added strength and depth to our ability to do this through ever changing times. Our personal relationships are stronger and we are very supportive of each other – because we understand each other better and approach things from an adult:adult perspective and an “I’m OK you’re OK” level.” PMI/EI has given the managers of our customer service teams an added dimension. Their increased perception of people and situations together with their understanding of the I’m OK you’re OK philosophy has enabled them to cascade this to their teams and encourage a similar approach at the “coal face”. In turn this has helped staff deal with tenants enquiries and difficult issues more confidently and perhaps with more empathy and care.” “Everyone has something to gain from the process – some will gain a lot, others a little, but it all hinges on the amount of effort and commitment YOU put in – not only at the team days, but most importantly in your day to day activities." We came to the programme from all points of the compass - now we all know where 'north' is. Tremendously empowering. It has brought deep rooted mindsets and behaviours to the surface and provided a very effective environment and mechanisms for addressing these. About the Facilitator Outstanding Unique Immensely intelligent and perceptive Invaluable, inexhaustive support Doing business we like to do - going the extra mile Excellent - never a dull moment Excellent - always contributed insightful comments, especially in any awkward situations Always ensured equal weighting is given to people's views I cannot speak too highly of your level of knowledge and competence, and the amount of personal support that you have given me. The number of times you said to me “trust me”. I did and it worked out. I don't know if I would have survived the course without your high level of support.
Was it worth it? Emphatically - yes Absolutely 100% yes Most definitely Very much so A big yes << top |
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